KYC / AML Policy
Know Your Customer and Anti-Money Laundering requirements for all players.
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When verification is required
KYC must be completed before your first withdrawal, and may be requested again after large or unusual transactions, or when payment details change.
Documents accepted
- Valid government ID (PhilSys/National ID, passport, driver's licence, UMID)
- Selfie holding the same ID
- Proof of address dated within 3 months (utility bill, bank statement)
- Proof of payment method: GCash/Maya account screenshot, bank statement, or crypto wallet ownership
Name matching
The account, payment method and submitted ID must all be in the same name. Third-party deposits and withdrawals are not permitted and may be returned to source.
Source of funds
For higher-value activity we may request proof of source of funds or wealth, such as payslips, business records or crypto transaction history.
Monitoring and reporting
Transactions are monitored for suspicious patterns, structuring and sanctions matches. Suspicious activity may be reported to the relevant authorities and accounts may be suspended pending review.
Processing time
Verification is usually completed within 24 hours of receiving clear documents.
Gaming is for 21+ only. Play responsibly. If gambling stops being fun, contact our support team to set limits or self-exclude.